Refund Policy: No Refund

Effective Date: 1 Jan 2025

At nplgaming.store, we are committed to delivering high-quality digital products and a secure shopping experience. Please review this policy carefully before completing your purchase.

All Sales Are Final

Due to the digital nature of our products, all sales are final. Once access to a digital product is granted—whether via download, streaming, or account activation—we do not offer refunds, returns, or exchanges. This policy is consistent with standard industry practice and helps safeguard against content misuse.

Exceptions for Refunds

Refund requests will only be considered under the following limited circumstances:

• Defective or Inaccessible File: If the product is corrupted or fails to download due to a verified technical issue originating from our systems.
• Incorrect Product Received: If you receive a product that does not match your order.
• Cancellation Before Access: If you request to cancel your order within 24 hours of purchase, and the digital product has not been accessed or delivered, we may issue a cancellation at our discretion.

To request an exception, please contact us within 3 business days of purchase at [your email address] with your order number and full details. Supporting documentation may be required.

Non-Refundable Items

The following items and circumstances are strictly non-refundable:

• Downloadable digital products once access has been granted
• Gift cards or digital vouchers
• Customized or personalized content
• Buyer’s remorse or changes of mind
• Misuse due to failure to read product descriptions or system requirements

Fraud Prevention and 2FA Authentication

To help prevent unauthorized purchases, all transactions require two-factor authentication (2FA). This is an additional layer of security intended to reduce the risk of fraud and the misuse of personal credentials.

⚠️ We are not responsible for any unauthorized or fraudulent use of your credentials once a transaction has been authenticated and completed.
Once a digital product has been delivered, no refunds will be issued—regardless of claims of fraud or misuse—since access to the product is permanent and cannot be revoked.

Customers are solely responsible for maintaining the confidentiality of their login credentials and securing access to their payment methods.

Contact Us

If you have any questions about this policy or need assistance, please contact our support team:

• Email: lx.pttip@gmail.com

Policy Updates

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Customers are encouraged to review this page periodically.

By completing a purchase with nplgaming.store, you confirm that you understand and agree to the terms of this Refund Policy.